How to remove SupTab/IePluginService

How to remove SupTab / IePluginService

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How to remove SupTab / Elex Browser Hijacker

How to remove SupTab / Elex Browser Hijacker

What is SupTab:

Threat Classification: PUP/adware

SupTab, PUP.SupTab, Elex Browser Hijacker or IePluginService is considered as a PUP (Potentially Unwanted Program) and/or an adware program which display pop-up boxes when browsing on the internet, advertisements and sponsored links. SupTab loads unwanted advertisements on a random webpage that you visit. After several tests and experiments, our malware research team concluded, that the SupTab is actually only a part of the so-called Elex Browser Hijacker, which target windows computers and try to make money or to steal private data either by showing a virtual (transparent) browser layer or by helping the developers by offering a backdoor to the infected user’s computers, which could be infected by ransomware or similar extremely dangerous infections. The PUP will show ads into all well-known browsers like Internet Explorer, Mozilla Firefox, and Google Chrome.

Generally, users that have it installed on their systems might see different pop-ups, banners, search suggestions, sponsored link advertisements displayed on popular pages. You might also see a little button referring you to similar products which will be offered by the PUP. The search results can also be altered, displaying information loaded with spam and third-party advertising.

SupTab is usually bundled with other free software products and is being installed by default when the user accepts the EULA while performing an express/recommended installation of that software. The possible distribution of SupTab varies, but is not limited to – installing third-party toolbars, free software products, downloading e-mail attachments, clicking on ads or banners etc..

The purpose of SupTab is to attract more users to their domains so that the creators of such or similar adware or malware could generate income from online traffic, and would collect information that might be used to compromise the user. SupTab might use cookies and other relevant information to steal your personal details. That is the reason why this malware infection should not be left unattended, and it needs to be terminated immediately, as it is a serious threat to your online security.

!!! Please note that these infections could potentially bring up other malware to your computer and even cause a loss of data. Please do not underestimate such threats.

How To Remove SupTab / IePluginService:

There are two ways to remove this infection. It is totally up to you to decide which way you want to go:

1. Automatic Removal Method (recommended for ALL users) using a Professional Malware Removal Software, like SpyHunter.

2. Manual Removal Method (recommended for PC Experts or Enthusiasts).

Remove SupTab Automatically:

We recommend using SpyHunter Malware Security Suite.

You can download and install SpyHunter to detect SupTab and remove it, by clicking the button below. Once installed, SpyHunter will automatically scan and detect all threats present on your system, but in order to use it as a removal tool, you need to purchase a subscription.

SpyHunter will automatically scan and detect all threats present on your system.

Learn more about SpyHunter(EULA). You can find Install Instructions here: (LINK) SpyHunter`s free diagnosis offers free scans and detection. You can remove the detected files, processes and registry entries manually, by yourself, or purchase the full version to perform an automatic removal and also to receive free professional help with any malware related queries by their technical support department.

Remove SupTab Manually:

!!! Please note: You can remove SupTab PUP manually, however, you should do it at your own risk, as any of these interventions might render your system inoperable. Therefore the manual removal method is highly recommended for ONLY PC Experts or Enthusiasts. For regular users, MalwareKillers.com recommends using SpyHunter or any other reputable security application.

1. Remove SupTab Uninstall Entry:

First, you can try to go to Control panel and click on Programs and Features (Windows Vista/7/8/10) or Add/Remove Programs (Windows XP) and check the Uninstall Programs` List for any entry related to SupTab/IEPluginService or any third-party add-ons, extensions and toolbars. If you find such, double-click on it and try to remove it. Although, please mind that this is an actual infection and you might not be able to remove it directly from the list.

*(Start -> Control Panel -> Programs and Features or Add/Remove Programs) or “Win + R” keys to open “Run” and type in “control” and hit Enter.

From Control Panel go to -> Administrative Tools -> Services and try to locate any entries related to “SupTab or IePluginService“. Kill or disable the service.

Then you can delete the registry key for this service:

Open Registry Editor by typing in “regedit” under the search pane (Windows Vista/7/8/10) or Run command (Windows XP). Locate and remove the following entry:

HKLM\SOFTWARE\Wow6432Node\supTab

HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\IePlugins

HKLM\SYSTEM\ControlSet001\services\eventlog\Application\IePluginService

HKLM\SYSTEM\ControlSet001\services\IePluginService

HKLM\SYSTEM\ControlSet002\services\eventlog\Application\IePluginService

HKLM\SYSTEM\ControlSet002\services\IePluginService

This will prevent SupTab to come back after a system reboot.

2. Remove SupTab from your browser:

Internet Explorer:

Go to Tools -> Internet options -> Advanced Tab and click the Reset button (make sure to select the Delete Personal Settings checkbox).

*please note that in order to save your favorites, you need to export them before resetting the browser as you will lose all personal settings.

After IE completes the operation, click the close button and then close IE in order for the changes to take effect.

Google Chrome:

Go to the following path (you can copy-paste it) and delete the entire folder “Chrome” with all the folders and files that are in it.

For Windows XP: %USERPROFILE%\Local Settings\Application Data\Google\

For Windows Vista/7/8/10: %USERPROFILE%\AppData\Local\Google\

Alternatively, you can navigate to these folders by following these steps:

For Windows XP:

1. Click on “Start” in the lower left portion of the screen.

2. Choose “Run“.

3. Type %USERPROFILE%\Local Settings\Application Data\Google\ and hit Enter.

For Windows Vista/7/8/10:

1. Click on the Windows logo in the lower-left portion of the screen.

2. Type %USERPROFILE%\AppData\Local\Google\ and hit Enter.

Mozilla Firefox:

1. At the top of the Firefox window (top-left corner), click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.

2. Click the Reset Firefox button in the top-right corner of the Troubleshooting Information page.

3. To continue, click Reset Firefox in the confirmation window that opens.

4. Firefox will close and will proceed with the reset. When it’s done, a new window will display the imported data. Click Finish and Firefox will restart.

3. Check for arguments added by SupTab in any Browser shortcuts or links to web pages:

SupTab might also hijack your web browser shortcuts in order to force-load its home page. This causes the SupTab`s web page to open up when you launch a hijacked shortcut.

The argument that SupTab uses in order to hijack shortcuts looks like or is similar to the one below:

http://elex.com/?utm_source=b&utm_medium=mlv&from=mlv&uid=&ts=

 You can remove it manually by editing the shortcut`s target line.

4. Delete any folders or files related to SupTab by checking the following files & locations:

Search for these files:

%PROGRAMFILES%\SupTab

C:\PROGRAM FILES\SupTab\SupTab.dll

C:\PROGRAM FILES\SupTab\SuptlePluginServiceUpdate.exe

C:\PROGRAM FILES\SupTab\BHOEnabler.exe

%PROGRAMFILES(x86)%\SupTab

%ALLUSERSPROFILE%\IePluginService\update\PluginUpdate.exe

%ALLUSERSPROFILE%\IePluginService

%ALLUSERSPROFILE%\IePluginService\PluginService.exe

%ALLUSERSPROFILE%\Application Data\IePluginService


%ProgramFiles%

%AppData%

%ProgramData%

%LocalAppData%

There are 2 comments left Go To Comment

  1. angel /

    thank u for this…..IePluginService goodbye!

    1. Troy Smith /

      Hey Angel,
      thank you for the nice review. I just wanted to share with you, that you can use now your SpyHunter not only to remove infections, but actually to prevent them, by removing all the spyware cookies, which might be the cause of other malware infections. I would suggest you to run a “Quick Scan” at least twice a week.

      regards
      malwarekillers.com

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