How to remove Pokki Virus
What is Pokki:
Threat Classification: Adware/PUP
Pokki by Sweetlab Inc. gives users the opportunity to organize their favorite applications and files much easier and is widely used by Windows 8 users, because until the Microsoft upgrade of Windows 8, it was one of the few software applications, capable of bringing back the Start button from the previous Windows versions (up to 7). However, the Pokki (or as it is also known – Pokki virus) is considered a PUP (Potentially Unwanted Product) and/or an Adware by the majority of the reputable security researchers, because of the intrusive ad delivery techniques it employs and because it collects various private browsing information, which later will be either shared or sold to some other 3rd party companies, that will use the data for their own marketing purposes. After some tests & experiments, our malware researchers were able to conclude, that Pokki is often bundled with some other popular “ad-supported” freeware product and is configured to use silent or stealth installation method, which basically allows the installation of various suspicious software products, without user’s consent. The Pokki adware could modify some operating system permission policies and registry values, making the recovery of the system much harder. The possible distribution of the Pokki varies but is not limited to – downloading fake Windows updates, installing software “supposedly” required to view an online video, clicking on ads or banners, downloading e-mail attachments or receiving files through a social media website or software.
Please note that Pokki scan results are bogus and are used with the only purpose of making you believe that your PC is at risk and fooling you to purchase Pokki. This would generate income for the creators of this adware (Sweetlab Inc.). Using Pokki will expose your personal information to third-parties and you need to know that it is possible that you may also become a victim of a credit card or identity fraud.
This is a high-level, high-risk threat, and it should not be left unattended and this is the reason why you should take actions and remove it immediately, as it is a serious threat to your online identity and security.
!!! Please note that these infections could potentially bring up other malware to your computer and even cause a loss of data. Please do not underestimate such threats.
How to remove Pokki Virus:
There are two ways to remove this infection. It is totally up to you to decide which way you want to go:
1. Automatic Removal Method (recommended for All users – including novice), by using a Professional Malware Removal Software – like the SpyHunter4.
2. Manual Removal Method (recommended ONLY for PC Experts or Enthusiasts).
Remove Pokki Virus Automatically:
We recommend using SpyHunter Malware Security Suite.
You can download and install SpyHunter to detect Pokki and remove it, by clicking the button below. Once installed, SpyHunter will automatically scan and detect all threats present on your system, but in order to use it as a removal tool, you need to purchase a subscription.
SpyHunter will automatically scan and detect all threats present on your system.
Learn more about SpyHunter (EULA). You can find Install Instructions here: (LINK) SpyHunter`s free diagnosis offers free scans and detection. You can remove the detected files, processes and registry entries manually, by yourself, or purchase the full version to perform an automatic removal and also to receive free professional help with any malware related queries by their technical support department.
Remove Pokki Virus Manually:
!!! Please note: You can remove Pokki Virus manually, although, you should proceed at your own risk as any of the interventions might render your system inoperable. Therefore the manual removal method is highly recommended ONLY for PC Experts or Enthusiasts. For regular users, MalwareKillers.com recommends using SpyHunter4 or any other reputable security application.
1. Remove Pokki Uninstall Entry:
First, you can try to go to Control panel and click on Programs and Features (Windows Vista/7/8/10) or Add/Remove Programs (Windows XP) and check the Uninstall Programs` List for any entry related to Pokki, Free Video Converter, Youtube Downloader HD, Video Media Player 1.1, Fast Free Converter, DIVX Player 3.2 or any third-party add-ons, extensions and toolbars. If you find such, double-click on it and try to remove it. Although, please mind that this is an actual infection and you might not be able to remove it directly from the list.
*(Start -> Control Panel -> Programs and Features or Add/Remove Programs) or “Win + R” keys to open “Run” and type in “control” and hit the Enter.
2. Remove Pokki from your browser:
Go to Tools -> Internet options -> Advanced Tab and click the Reset button (make sure to select the Delete Personal Settings checkbox).
*please note that in order to save your favorites, you need to export them before resetting the browser as you will lose all personal settings.
After IE completes the operation, click the close button and then close IE in order for the changes to take effect.
Go to the following path (you can copy-paste it) and delete the entire folder “Chrome” with all the folders and files that are in it.
For Windows XP: %USERPROFILE%\Local Settings\Application Data\Google\
For Windows Vista/7/8/10: %USERPROFILE%\AppData\Local\Google\
Alternatively, you can navigate to these folders by following these steps:
For Windows XP:
1. Click on “Start” in the lower-left portion of the screen.
2. Choose “Run“.
3. Type %USERPROFILE%\Local Settings\Application Data\Google\ and hit Enter.
For Windows Vista/7/8/10:
1. Click on the Windows logo in the lower-left portion of the screen.
2. Type %USERPROFILE%\AppData\Local\Google\ and hit Enter.
1. At the top of the Firefox window (upper-left corner), click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
2. Click the Reset Firefox button in the top-right corner of the Troubleshooting Information page.
3. To continue, click Reset Firefox in the confirmation window that opens.
4. Firefox will close and be reset. When it’s done, a window will list the information that was imported. Click Finish and Firefox will reopen.
3. Check for arguments added by Pokki in any Browser shortcuts or links to web pages:
Pokki might also hijack your web browser shortcuts in order to force-load its home page. This causes the Pokki`s web page to open up when you launch a hijacked shortcut.
The argument that the Pokki Virus is using in order to hijack shortcuts looks like or is similar to the one below:
You can remove it manually by editing the shortcut`s target line.
4. Delete any folders or files related to Pokki by checking the following locations: