How to remove Support Scam

How to remove Support Scam

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How to remove Support Scam

How to remove Support Scam


What is

Threat Classification: Adware/Support Scam is another bogus and deceptive website, which tries to frighten computer users into thinking, that their Windows System is at risk and that they need a support technician help to overcome this issue and that they could call the toll-free support number at (0)203-808-8348. The main purpose of website appears to be deceiving people and they computers are infected by a dangeours malware and that they need to call the Support Center at (0)203-808-8348 Toll Free number. According to our malware researchers and security advisers – you should avoid calling the toll-free number because this is the only way, which could allow your attackers to gain access to your personal data as well as computer information like credit card or access to your computer or your entire browsing history. The has being classified as a dangerous and unwanted websites, which could easily infect other users and take over their browsers and start showing them these error messages as well. Furthermore, it is known that the is capable of injecting malicious code in almost every web page, the user visits. The malicious code will monetize the traffic by the hijacked browsers and will start showing lots of ads to all the infected browsers. uses some self-protection mechanism, which will continue overriding browser settings, making the recovery very hard, that’s why our malware researchers are recommending to run a full system malware scan using the award-winning anti-malware product – SpyHunter 4. After a closer inspection, our malware researchers found out , that these annoying Redirects & Fake Pop-ups by are generated by a rogue browser extension, installed on your system by some suspicious software bundle. The adware works well with well-known web browsers like Internet Explorer, Mozilla Firefox, Edge and Google Chrome.

Generally, users that have this particular adware and/or PUP installed on their systems might see various pop-up & pop-under browser windows, informing the victim that a Video Player is Ready for Download, Install Media Downloader, Infection was Detected, Please Install The New Java Update or Important Software Update, New Driver Updates are Released etc.. The is set-up to display FAKE POP-UP ALERTS on the victim’s computer. Please note, that all these web alerts are FAKE! Actually, the main purpose of the is to drive as much traffic as possible to certain domains, which then converts to cash via one of the many online marketing platforms. is usually bundled with other free software products and installs by default when the user accepts the EULA while performing an express/recommended installation. That’s why you should be very careful what you agree to install and always opt-out for a custom installation and skip or deselect the software you don’t want to install or you are not familiar with. The possible distribution of bundle varies but is not limited to – installing third-party toolbars, free PDF software, free Video editors or other free software products or downloading e-mail attachments etc..

The purpose of is to attract more users to certain domains, so that the creators of such or similar adware could generate income from the online traffic, using one of the many online marketing platforms. may use tracking cookies and other relevant techniques to steal your personal data such as account information, usernames & passwords, bank account data etc. That’s why this kind of malware infections should not be left unattended, and need to be terminated immediately, as it seems to present a serious threat to your online security.

!!! Please note that these infections could potentially bring up other malware to your computer and even cause a loss of data. Please do not underestimate such threats.

How to remove Support Scam:

There are two ways to remove this infection. It is totally up to you to decide which way you want to go:

1. Automatic Removal Method (recommended for all users) using the SpyHunter Malware Security Suite.

2. Manual Removal Method (recommended ONLY for PC Experts or Enthusiasts).

Remove Support Scam Automatically:

We recommend using SpyHunter Malware Security Suite.

You can download and install SpyHunter to detect and remove it, by clicking the button below. Once installed, SpyHunter will automatically scan and detect all threats present on your system, but to use it as a removal tool, you need to buy a subscription.

SpyHunter will automatically scan and detect all threats present on your system.

Learn more about SpyHunter  and please, review the End User License Agreement – EULA. Furthermore, we strongly recommend you to read & follow the SpyHunter Installation InstructionsSpyHunter’s free diagnosis offers unlimited free scans and detection. You can remove the detected files, processes and registry entries manually, by yourself, or purchase a subscription, which will allow you to use the automatic removal feature and to receive unlimited one-on-one professional help for any malware related issue by an expert technician.

Remove Support Scam Manually:

!!! Please note: You can remove manually, however, you should proceed as your own risk, as any of the interventions might render your system inoperable. Therefore the Manual removal method is highly recommended for PC Experts or Enthusiasts. For regular users, recommends using SpyHunter.

1. Remove Uninstall Entry:

First, you can try to go to Control panel and click on Programs and Features (Windows Vista/7/8/10) or Add/Remove Programs (Windows XP) and check the Uninstall Programs’ List for any entry related to, Ads by Mgid, Cyber-security-official.siteShowBox Ads, Chum Search,,, Amisites.com247vidz adwareChum Search,, Popads.netChromeStart5.ruTavanero Search, Ads by GreatDealsCpmofferconvert.comTech-connect.bizSearch Manager, DashLaneGetsFormsOnline Toolbar,, or any other third-party add-ons, extensions and toolbars. You should also look for all kinds of suspicious programs, installed on the same date as the infection. If you find such, double-click on it and try to remove it. Although, please mind, that this is an actual infection and you might not be able to remove it directly from the list.

*(Start -> Control Panel -> Programs and Features or Add/Remove Programs) or “Win + R” keys to open “Run” and type in “control”, then hit Enter.

2. Remove Pop-up Ads & Redirects from your browser:

Internet Explorer:

Find out: How to reset Internet Explorer default settings!

Go to Tools -> Internet options -> Advanced Tab and click the Reset button (make sure to select the Delete Personal Settings checkbox).

*please note that to save your favorites, you need to export them before resetting the browser as you will lose all personal settings.

After IE completes the operation, click the close button and then start again the IE in order for the changes to take effect.

Google Chrome:

Find out: How to reset Google Chrome default settings!

Go to the following path (you can copy-paste it) and delete the entire folder “Chrome” with all the folders and files that are in it.

For Windows XP: %USERPROFILE%\Local Settings\Application Data\Google\

For Windows Vista/7/8/10: %USERPROFILE%\AppData\Local\Google\

Alternatively, you can navigate to these folders by following these steps:

For Windows XP:

1. Click on “Start” in the bottom-left part of the screen.

2. Choose “Run“.

3. Type %USERPROFILE%\Local Settings\Application Data\Google\ and hit the Enter.

For Windows Vista/7/8/10:

1. Click on the Windows logo in the bottom-left part of the screen.

2. Type %USERPROFILE%\AppData\Local\Google\ and hit the Enter.

Mozilla Firefox:

Find out: How to reset Mozilla Firefox default settings!

1. At the top of the Firefox window (top-right corner), click the Firefox Menu button (3 horizontal lines), go over to the Help sub-menu and select Troubleshooting Information.

2. Click the Reset / Refresh Firefox button in the top-right corner of the Troubleshooting Information page.

3. To continue, click Reset / Refresh Firefox in the confirmation window that opens.

4. Firefox will close and be reset. When it’s done, a window will list the imported information. Click Finish and Firefox will soon restart.

3. Check for arguments added by in any Browser shortcuts or links to web pages: might also hijack your web browser shortcuts to force-load its home page. This causes the`s web page to open up when you launch a hijacked shortcut.

The argument that uses to hijack shortcuts should look like (or is similar) to the one below:

You can remove it manually by editing the shortcut’s target line.

4. Delete any folders or files related to by checking the following locations:





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