How to remove Cyber-protection-official.info Support Scam
What is Cyber-protection-official.info:
Threat Classification: Adware/Support Scam
Cyber-protection-official.info is a bogus and deceptive website, used only by hackers and other cyber crooks to try to frighten computer users into thinking, that their Windows 10 computer is at risk and they will try everything to make you call their fake Windows 10 Support Center at 1-858-430-8516. The Cyber-protection-official.info website is identical to the Cyber-security-official.site website and its main purpose is to deceive people into thinking that their systems were infected and the only way to clean them is to call the +1-858-430-8516 Toll Free number, however, according to our malware researchers and security advisers – you should avoid calling the toll-free number because this is the only way, which could allow your attackers to gain access to your personal data like credit card or access to your computer or your entire browsing history. The Cyber-protection-official.info has being classified as an unwanted, adware website, which could easily infect other users and take over their browsers. Furthermore, it is known that the Cyber-protection-official.info is capable of injecting malicious code in almost every web page, the user visits. The malicious code will monetize the traffic by the hijacked browsers and will start showing lots of ads to all the infected browsers. Cyber-protection-official.info uses some self-protection mechanism, which will continue overriding browser settings, making the recovery very hard, that’s why our malware researchers are recommending to run a full system malware scan using the award-winning anti-malware product – SpyHunter 4. After a closer inspection, our malware researchers found out , that these annoying Redirects & Fake Pop-ups by Cyber-protection-official.info are generated by a rogue browser extension, installed on your system by some suspicious software bundle. The Cyber-protection-official.info adware works well with well-known web browsers like Internet Explorer, Mozilla Firefox, Edge and Google Chrome.
Generally, users that have this particular adware and/or PUP installed on their systems might see various pop-up & pop-under browser windows, informing the victim that a Video Player is Ready for Download, Install Media Downloader, Infection was Detected, Please Install The New Java Update or Important Software Update, New Driver Updates are Released etc.. The Cyber-protection-official.info is set-up to display FAKE POP-UP ALERTS on the victim’s computer. Please note, that all these web alerts are FAKE! Actually, the main purpose of the Cyber-protection-official.info is to drive as much traffic as possible to certain domains, which then converts to cash via one of the many online marketing platforms.
Cyber-protection-official.info is usually bundled with other free software products and installs by default when the user accepts the EULA while performing an express/recommended installation. That’s why you should be very careful what you agree to install and always opt-out for a custom installation and skip or deselect the software you don’t want to install or you are not familiar with. The possible distribution of Cyber-protection-official.info bundle varies but is not limited to – installing third-party toolbars, free PDF software, free Video editors or other free software products or downloading e-mail attachments etc..
The purpose of Cyber-protection-official.info is to attract more users to certain domains, so that the creators of such or similar adware could generate income from the online traffic, using one of the many online marketing platforms. Cyber-protection-official.info may use tracking cookies and other relevant techniques to steal your personal data such as account information, usernames & passwords, bank account data etc. That’s why this kind of malware infections should not be left unattended, and need to be terminated immediately, as it seems to present a serious threat to your online security.
!!! Please note that these infections could potentially bring up other malware to your computer and even cause a loss of data. Please do not underestimate such threats.
How to remove Cyber-protection-official.info Support Scam:
There are two ways to remove this infection. It is totally up to you to decide which way you want to go:
1. Automatic Removal Method (recommended for all users) using the SpyHunter Malware Security Suite.
2. Manual Removal Method (recommended ONLY for PC Experts or Enthusiasts).
Remove Cyber-protection-official.info Support Scam Automatically:
We recommend using SpyHunter Malware Security Suite.
You can download and install SpyHunter to detect Cyber-protection-official.info and remove it, by clicking the button below. Once installed, SpyHunter will automatically scan and detect all threats present on your system, but to use it as a removal tool, you need to buy a subscription.
SpyHunter will automatically scan and detect all threats present on your system.
Learn more about SpyHunter and please, review the End User License Agreement – EULA. Furthermore, we strongly recommend you to read & follow the SpyHunter Installation Instructions. SpyHunter’s free diagnosis offers unlimited free scans and detection. You can remove the detected files, processes and registry entries manually, by yourself, or purchase a subscription, which will allow you to use the automatic removal feature and to receive unlimited one-on-one professional help for any malware related issue by an expert technician.
Remove Cyber-protection-official.info Support Scam Manually:
!!! Please note: You can remove Cyber-protection-official.info manually, however, you should proceed at your own risk. Any of these interventions might render your system inoperable. Therefore the Manual removal method is highly recommended for PC Experts or Enthusiasts. For regular users, MalwareKillers.com recommends using SpyHunter.
1. Remove Cyber-protection-official.info Uninstall Entry:
First, you can try to go to Control panel and click on Programs and Features (Windows Vista/7/8/10) or Add/Remove Programs (Windows XP) and check the Uninstall Programs’ List for any entry related to Cyber-protection-official.info, Ads by Mgid, Cyber-security-official.site, ShowBox Ads, Chum Search, Teoma.com, Trotux.com, Web-start.org, Popads.net, ChromeStart5.ru, Tavanero Search, Ads by GreatDeals, Cpmofferconvert.com, Tech-connect.biz, Search Manager, DashLane, GetsFormsOnline Toolbar, 2080.hit.buy-targeted-traffic.com, Down.baidu2016.com, Oziris.Zerohorizon.net, Syndication.exoclick.com, Searchguide.level3.com or any other third-party add-ons, extensions and toolbars. You should also look for all kinds of suspicious programs, installed on the same date as the infection. If you find such, double-click on it and try to remove it. Although, please mind, that this is an actual infection and you might not be able to remove it directly from the list.
*(Start -> Control Panel -> Programs and Features or Add/Remove Programs) or “Win + R” keys to open “Run” and type in “control”, then hit Enter.
2. Remove Cyber-protection-official.info Pop-up Ads & Redirects from your browser:
Go to Tools -> Internet options -> Advanced Tab and click the Reset button (make sure to select the Delete Personal Settings checkbox).
*please note that to save your favorites, you need to export them before resetting the browser as you will lose all personal settings.
After IE completes the operation, click the close button and then start again the IE in order for the changes to take effect.
Go to the following path (you can copy-paste it) and delete the entire folder “Chrome” with all the folders and files that are in it.
For Windows XP: %USERPROFILE%\Local Settings\Application Data\Google\
For Windows Vista/Windows 7/8/10: %USERPROFILE%\AppData\Local\Google\
Alternatively, you can navigate to these folders by following these steps:
For Windows XP:
1. Click on “Start” in the bottom-left part of the screen.
2. Choose “Run“.
3. Type %USERPROFILE%\Local Settings\Application Data\Google\ and hit the Enter.
For Windows Vista/7/8/10:
1. Click on the Windows logo in the bottom-left part of the screen.
2. Type %USERPROFILE%\AppData\Local\Google\ and hit the Enter.
1. At the top of the Firefox window (top-right corner), click the Firefox Menu button (3 horizontal lines), go over to the Help sub-menu and select Troubleshooting Information.
2. Click the Reset / Refresh Firefox button in the top-right corner of the Troubleshooting Information page.
3. To continue, click Reset / Refresh Firefox in the confirmation window that opens.
4. Firefox will close and be reset. When it’s done, a window will list the imported information. Click Finish and Firefox will soon restart.
3. Check for arguments added by Cyber-protection-official.info in any Browser shortcuts or links to web pages:
Cyber-protection-official.info might also hijack your web browser shortcuts to force-load its home page. This causes the Cyber-protection-official.info`s web page to open up when you launch a hijacked shortcut.
The argument that Cyber-protection-official.info uses to hijack shortcuts should look like (or is similar) to the one below:
You can remove it manually by editing the shortcut’s target line.
4. Delete any folders or files related to Cyber-protection-official.info by checking the following locations: