24×7 Help Removal
What is 24×7 Help:
Threat Classification: PUP/adware
24×7 Help is presented as legitimate software that offers remote support service in order to help you resolve all your PC problems. It will display contact information for remote support and will suggest you to download different security or system optimization software. Although, 24×7 Help is considered as a PUP (potentially unwanted program).
Once installed, 24×7 Help will be set to automatically start on Windows boot. Furthermore, it will display a little icon representing a support person`s head on the taskbar. When you click on this icon, a window will open, promoting remote support services. Moreover, 24×7 Help attempts to upsell various software like: PCRx Registry Cleaner, Spyware Terminator 2012, and Online Vault Backup.
24×7 Help is usually bundled with other free software products and is being installed by default, when the user accepts the EULA, while performing an express/recommended installation of that software. The possible distribution of 24×7 Help varies, but is not limited to – installing third-party programs, free software products, downloading e-mail attachments, clicking on ads or banners etc..
24×7 Help is technically not a virus. However, its operation recalls certain malicious characteristics like bogus notifications or ads. We at MalwareKillers.com do NOT recommend the use of 24×7 Help. The online community states that the program is misleading the user. It does contain an uninstall entry within the Add/Remove Programs or Programs and Features list in Control Panel. However, there have been many reports that the program will not remove properly.
24×7 Help may block other legitimate software on your computer such as anti-virus or anti-malware programs. It will run in the background and may also modify your browser settings. The removal process might be quite a challenge for a novice. If you do not feel confident enough, we suggest you to remove this PUP automatically using SpyHunter.
!!! Please note that such software could potentially bring up other malware to your computer and even cause a loss of data. Please do not underestimate such threats.
There are two ways to remove this infection. It is totally up to you to decide which way you want to go:
1. Automatic Removal Method (recommended for regular or novice users) using a Professional Malware Removal Software.
2. Manual Removal (recommended for PC Experts or Enthusiasts).
Automatic 24×7 Help Removal:
We recommend using SpyHunter Malware Security Suite.
You can download and install SpyHunter to detect 24×7 Help and remove it, by clicking the button below. Once installed, SpyHunter will automatically scan and detect all threats present on your system, but in order to use it as a removal tool, you need to purchase a subscription.
SpyHunter will automatically scan and detect all threats present on your system.
Learn more about SpyHunter (EULA). You can find Install Instructions here: (LINK) SpyHunter`s free diagnosis offers free scans and detection. You can remove the detected files, processes and registry entries manually, by yourself, or to purchase the full version to perform an automatic removal and also to receive free professional help for any malware related queries by their technical support department.
Manual 24×7 Help Removal:
!!! Please note: You can remove 24×7 Help manually. However, you should proceed at your own risk. Any of these interventions might render you system inoperable. Therefore this manual removal method is highly recommended for PC Experts or Enthusiasts. For regular users, MalwareKillers.com recommends using SpyHunter or any other reputable security application.
1. Remove 24×7 Help Uninstall Entry:
First, you can try to go to Control panel and click on Programs and Features (Windows Vista/7/8/10) or Add/Remove Programs (Windows XP) and check the Uninstall Programs` List for any entry related to 24×7 Help or any third-party add-ons, extensions and toolbars. If you find such, double-click on it and try to remove it. Although, please mind that you may not be able to remove it directly from the list.
*(Start -> Control Panel -> Programs and Features or Add/Remove Programs) or “Win + R” keys to open “Run” and type in “control”, then hit enter.
If the above does not work, please try the following:
1. Start Windows Task Manager (right-click on the taskbar and select start task manager) and kill all associated program processes that still may run in the background: App24x7Help.exe, App24x7Svc.exe or App24x7Hook.exe.
Then you try and delete the registry keys for this service:
2. Open Registry Editor and by typing in “regedit” under the search pane (Windows Vista/7/8/10) or Run command (Windows XP). Locate and remove the following entry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run “24x7HELP” = “”C:\Program Files\24x7Help\App24x7Help.exe” /STARTUP”
This will prevent 24×7 Help to come back after a system reboot.
2. Delete any folders or files related to 24×7 Help by checking the following locations:
Look for the following files or similar:
24x7desk.64.dll; 24x7desk.dll App24x7Help.exe; App24x7Hook.dll; App24x7Hook.exe; App24x7Svc.exe; unins000.dat; unins000.exe; unins000.msg; 24×7 Help.lnk.